Last updated: March 9, 2025
Max & Louie’s New York Diner is committed to protecting the privacy of its users. This Privacy Policy outlines how we collect, use, and share the information gathered through our services. By using our services, you consent to the practices described in this policy.
Information Collection and Use
Information You Provide to Us
We collect Personal Information you provide through our services, including:
- Name
- Address
- Email Address
- Phone Number
- Preferences and Interests
- Payment Card Information
- Purchase Details and Transaction Information
This information is used to:
- Administer Your Account And Our Services
- Authenticate You As A User
- Communicate With You
- Analyze Our Customer Population
- Support Operations And Management
- Deliver Relevant Offers And Personalize Your Experience
- Improve Our Products And Services
- Process Purchases And Deliver Services
Information Collected Automatically
We gather certain information automatically when you use our services, which may include:
- Log Files: IP addresses, browser type, internet service provider, referring/exit pages, operating system or device type, time and date of access, and clickstream data
- Location Information: Latitude and longitude, date and time
- Cookies, Analytics, and Related Technologies: We use cookies and other tracking technologies to collect information. Cookies can be persistent or session-based and are used to identify and track users across different pages and sessions
This information is used to:
- Offer Location-Based Services
- Conduct Analytics To Improve Our Services
- Manage Our Services And Messages
- Collect And Track Information About Your Activities On Our Website
- Maintain Security And Detect Fraud
Information We Obtain from Third-Party Sources
We may obtain Personal Information from:
- Business Partners and Service Providers: Payment processors, analytics providers
- Supplemental Information: Credit reference agencies, public databases
This information is used to:
- Administer Services And Conduct Marketing Campaigns
- Process Transactions And Prevent Fraud
- Deliver Relevant Offers And Improve Operations
Additional Uses of Personal Information
We may use your Personal Information for:
- Operating Our Business And Managing Your Accounts
- Contacting You To Respond To Requests Or Inquiries
- Processing Transactions, Including Order Confirmation And Payment Processing
- Providing Newsletters, Product Alerts, And Event Invitations
- Conducting Market Research And Improving Our Services
- Preventing Fraud And Unauthorized Access
Retention of Information
We retain your Personal Information only as long as necessary for the purposes outlined in this policy, unless a longer period is required by law or to resolve disputes.
How We Share and Disclose Personal Information
We may share your Personal Information with:
- Third-party Service Providers: For payment processing, marketing, analytics, etc
- Business Partners: For administering programs and services
- Legal or Governmental Authorities: As required by law
- In Connection with Business Transactions: In mergers, acquisitions, or sales of company assets
- With Your Consent: At your reasonable direction
We may also share aggregated or de-identified information that cannot reasonably identify you.
Legal Bases for Processing
We process your Personal Information based on:
- Contractual Obligations: To fulfill transactions requested by you
- Legal Obligations: To comply with applicable laws
- Legitimate Interests: To improve and customize our services, ensure safety and security, and enhance protection against fraud
- Consent: Under certain circumstances
Your Rights
You have the right to:
- Opt-out of Promotional Messages: Follow unsubscribe instructions in each message
- Manage Cookies: Set your browser to remove or reject cookies
- Opt-out of Information Sharing: Contact us as described below
- Withdraw Consent: If processing is based solely on consent
- Request Erasure: Under certain circumstances
Security of Information
We implement commercially reasonable security measures, including encryption and firewalls, to protect your information. However, no security measures are foolproof, and by using our services, you acknowledge these risks.
Links to Other Sites
This Privacy Policy applies only to information collected through our services. We are not responsible for the privacy practices of linked websites.
Children’s Privacy
Our services are not directed to children under 18. If you are under 18, do not provide us with Personal Information.
Changes to Our Privacy Policy
We reserve the right to change this policy. Notification of significant changes will be posted on our site and take effect 30 days after the notification. Non-material changes take effect immediately. You should periodically check for updates.
Contact Us
For questions or requests regarding this Privacy Policy, please contact us through our website’s contact form or at:
- Phone: 210-483-7600
- Address: 226 W Bitters Rd #126, Suite 126, San Antonio, TX 78216-1663
Compliance with Texas Data Privacy Law (TDPSA)
As a business operating in Texas, we comply with the Texas Data Privacy Law by providing a clear and accessible privacy notice on our website. We process personal data in accordance with the TDPSA, ensuring transparency and consumer rights.
Notes on Compliance with Texas Data Privacy Law (TDPSA)
- Clear Privacy Notice: This policy provides a clear and easily accessible privacy notice as required by the TDPSA.
- Business in Texas: As a diner located in San Antonio, TX, we carry out business in Texas and comply with the TDPSA.
- Processing of Personal Data: We process personal data for various purposes outlined in this policy, ensuring compliance with the TDPSA.
- Not a Small Business: If we meet the criteria for not being considered a small business under the U.S. Small Business Administration, we comply with the TDPSA accordingly.
